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Singapore Airlines and Qatar Airways win big at 2023 World Airline Awards

Web Staff
By Web Staff
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Web Staff
Web Staff
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Singapore Airlines has once again clinched the prestigious World’s Best Airline award at the 2023 World Airline Awards, marking the fifth time to be recognized as the Airline of the Year in the 23-year history of the awards.

The awards were announced in a gala on June 20 at the prestigious Air and Space Museum during the Paris Air Show. Over 350 esteemed guests from airlines worldwide, including numerous CEOs, Presidents, and Senior Management, attended the event to receive the awards.t

To determine this year’s winners, the UK-based aviation consultancy Skytrax conducted comprehensive and independent customer surveys from September 2022 to May 2023, across a vast selection of over 325 airlines worldwide.

Dubbed the aviation industry’s equivalent of the Oscars, the World Airline Awards started in 1999 and have since remained independent and impartial. Skytrax, the organizer of the awards, covers all customer survey expenses and the awards ceremony, ensuring the integrity and objectivity of the awards.

Goh Choon Phong, CEO of Singapore Airlines, accepted the prestigious World’s Best Airline award and expressed gratitude to the airline’s dedicated team, highlighting their efforts in preparing for the recovery of air travel.

“This award is a testament to the indomitable spirit of our people, who worked tirelessly and made many sacrifices to ensure that SIA was ready for the recovery in air travel. That has allowed us to emerge stronger and fitter from the pandemic as a leading international airline,” Goh said.

Edward Plaisted of Skytrax said: “It is a fabulous achievement for Singapore Airlines to achieve this World’s Best Airline title for 2023. Singapore Airlines achieved excellent results in many of the award categories, with the highlight being the recognition of their First Class cabin as the World’s Best First Class. We congratulate Singapore Airlines on this success which should be a source of great pride and satisfaction for the airline management and staff.”


Qatar Airways, a seven-time winner of the Airline of the Year award, secured the second position in the world rankings for 2023. ANA All Nippon Airways claimed the third spot, followed by Emirates in fourth place and Japan Airlines in fifth place.

Big Winners

Qatar Airways and Singapore Airlines emerged as big winners at the awards, each receiving nine awards. Delta Air Lines achieved success in North America by winning six awards. Turkish Airlines dominated Europe, securing four awards, including the coveted title of Best Airline in Europe.


  • Qatar Airways dominated in business class, winning multiple awards including World’s Best Business Class, Best Business Class Seat, and Best Business Class Lounge.
  • Singapore Airlines excelled in first class, winning World’s Best First Class, Best First Class Seat, and Best Airline in Asia.
  • ANA All Nippon Airways claimed third place globally and won awards for Best Airport Services and Cleanest Airline.

  • Kuwait Airways was recognized as the World’s Most Improved Airline, with AirAsia winning World’s Best Low-Cost Airline.
  • Volotea was named Best Low-Cost Airline in Europe, while Garuda Indonesia was praised for having the Best Cabin Staff.
  • Plaza Premium maintained its winning status by collecting the award for Best Independent Airport Lounge operator.
  • Cathay Pacific had a notable achievement for 2023 as it was judged to provide the World’s Best Inflight Entertainment for the first time.
  • EVA Air won the award for Best Premium Economy Class and Best Premium Economy Class Catering.
  • Japan Airlines ranked first in Economy Class, winning the awards for Best Economy Class and Best Economy Class Seat.
  • Bangkok Airways kept its title as the World’s Best Regional Airline, while Rex Airlines won in the Australia/Pacific region.
  • Fiji Airways secured the Best Airline in Australia/Pacific for the first time and also won the award for Best Airline Staff Service in the region.

  • Vistara reigned supreme and was again named winner of the Best Airline in India/South Asia award, in addition to Best Airline Staff Service for the region.
  • IndiGo retained its winning No 1 position as the Best Low-Cost Airline in India/South Asia.
  • In North America, Delta Air Lines was the Best Airline in North America, in addition to Best Airline Staff Service for the region. Sun Country Airlines won the Best Low-Cost Airline in North America title for the first time.
  • In China, Hainan Airlines was named the Best Airline in China for the 12th time, as well as receiving the Best Airline Staff in China award.

  • Alaska Airlines was the Best Regional Airline in North America in this very competitive market. Air Transat was another big winner from North America after being named as the World’s Best Leisure Airline – an award the Canadian airline has won on four previous occasions.
  • Ethiopian Airlines won the Best Airline in Africa award for the sixth time.

  • Kazakhstan’s FlyArystan picked up the award as the Best Low-Cost Airline in the Central Asia/CIS region.

World’s Top 20 Airlines in 2023

  1. Singapore Airlines
  2. Qatar Airways
  3. ANA All Nippon Airways
  4. Emirates
  5. Japan Airlines
  6. Turkish Airlines
  7. Air France
  8. Cathay Pacific
  9. EVA Air
  10. Korean Air
  11. Hainan Airlines
  12. Swiss Int’l Air Lines
  13. Etihad Airways
  14. Iberia
  15. Fiji Airways
  16. Vistara
  17. Qantas Airways
  18. British Airways
  19. Air New Zealand
  20. Delta Air Lines
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